Terms of Service

Last Updated: June 30, 2026

These Terms of Service (“Terms”) govern your use of the services provided by Greatway Environmental (“Greatway Environmental,” “we,” “us,” or “our”), including our website located at greatwaye.com and any communications you receive from us. By using our services or providing your contact information, you agree to these Terms.

1. Our Services

Greatway Environmental provides commercial cleaning and facility maintenance services in California. Our services include but are not limited to:

Janitorial and office cleaning
High-rise window cleaning
Carpet and floor maintenance
Pressure washing
Graffiti removal
Solar panel cleaning
Deep cleaning services

2. SMS and Text Message Communications

Important: By providing your phone number and requesting a quote or service, you consent to receive text messages from Greatway Environmental. Message and data rates may apply. You can opt out at any time by replying STOP.

How we collect your consent: We collect your phone number and consent to receive SMS messages when you:

Submit a quote request form on our website
Contact us directly by phone or email and provide your number
Submit a service inquiry through a third-party platform such as Bark

Types of messages we send: Once you have provided consent, you may receive text messages from us related to:

Responses to your quote or service requests
Appointment confirmations, reminders, and scheduling updates
Follow-up communications regarding your cleaning service
Service updates and notifications

Message frequency: Message frequency varies based on your interactions with us. You may receive up to 4 messages per month depending on your service engagement.

Opt-out: You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message and no further SMS communications will be sent to your number.

Help: For help or more information, reply HELP to any message or contact us directly at the information listed in Section 8 below.

Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan. Greatway Environmental is not responsible for any charges from your carrier.

3. Data Privacy and Mobile Information

We do not sell or share your mobile phone number or SMS consent data with third parties for marketing purposes. Mobile information will never be shared with third parties or affiliates for marketing or promotional purposes.

The phone number and consent information you provide is used solely for the purpose of communicating with you about your service requests and active engagements with Greatway Environmental.

For full details on how we collect, use, and protect your personal information, please review our Privacy Policy.

4. Use of Our Website

By accessing greatwaye.com, you agree to use the site only for lawful purposes and in a manner that does not infringe on the rights of others. You may not:

Use the site to transmit any unsolicited or unauthorized advertising
Attempt to gain unauthorized access to any part of the site
Use the site in any way that could damage, disable, or impair its operation

5. Quotes and Service Agreements

All quotes provided by Greatway Environmental are estimates based on the information you supply. Final pricing is confirmed in writing before any service begins. A signed service agreement or contract is required before recurring cleaning services commence.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Greatway Environmental shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with our services or communications. Our total liability for any claim arising under these Terms shall not exceed the amount paid by you for the specific service in question.

7. Governing Law

These Terms are governed by the laws of the State of California. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Solano County, California.

8. Contact Us

If you have any questions about these Terms, our SMS practices, or your personal data, please contact us:

Greatway Environmental

1239 Mayfield Circle
Suisun City, CA 94585

Email: che@greatwaye.com

Phone: 707-718-3492

Website: greatwaye.com

9. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.